User experience (UX) takes into consideration all aspects of the user’s interaction with products, systems, processes, and services. It is not limited to the usability of a system but looks at the users’ holistic experience. Usability as part of UX relates to the ease with which users can achieve their goals while interacting with a system. SAP constantly strives to achieve the right balance between feasibility (technology), viability (business), and desirability (human values) when developing innovative solutions.

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